Reservations

Your spa appointment is reserved exclusively for you.  Please make reservations in advance to ensure availability by calling us at: 716.433.0086.  A credit card is required to reserve an appointment, so please have your information ready when calling, in order for us to help you more efficiently.

Cancelations

Should you need to cancel or reschedule your appointment, we kindly request that you notify us 24 hours in advance to avoid being charged a $50 fee for your scheduled treatments.

Arrival

In order to receive the full spa experience, it is best that you arrive on time as we will be unable to extend your service time.  We will hold your appointment for 10 minutes, after which, we may give it away.  You are still obligated to pay for the original service and time scheduled.

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• First time clients should arrive 15 minutes early to fill out paperwork.

• We accept Mastercard, Visa, Discover, American Express & Care Credit Interest Free Financing.

• ReJuvenere Medical Spa reserves the right to refuse service to anyone, without a refund, for inappropriate actions or use of language.

• We ask that you keep your conversation volume low and refrain from the use of cell phones while at ReJuvenere Medical Spa so you and others can enjoy a peaceful experience.

• Although we love children, please do not bring them with you unless they are receiving treatments at the spa and are accompanied by an adult at the treatments.

Gratuity

Spa personnel appreciate gratuity.  For your convenience gratuity envelopes are located at the front reception desk.  The industry average ranges from 18-20% of the service fees.  We are happy to accept cash or it can be added to your credit card.  Thank you!

*RMS is not responsible for lost or stolen items.